Privacy policy

1. Introduction

This Privacy Policy explains how Innojar Limited (“the Company”) collects, uses, stores, protects and discloses personal and business information obtained from clients, partners and website users in the course of cross-border trade services targeting the United States and European markets. This policy complies with GDPR, CCPA and international cross-border data protection standards. By conducting business with the Company, you fully acknowledge and agree to the data practices stated below.

2. Information We Collect

We only collect necessary business-related information for order processing, logistics arrangement, customs declaration and after-sales service, including but not limited to:

Business entity information: company name, registered address, business license information, importer record details
Contact information: contact name, email address, phone number, official business contact details
Transaction information: quotation records, order data, payment records, shipping information, customs documents
Technical information: IP address, browser access records, website operation logs for system security verification

3. Purpose of Data Usage

All collected information is strictly used for commercial service purposes only and will not be used for unauthorized marketing or illegal activities. Authorized usage includes:

Confirming orders, arranging procurement and completing cross-border trade procedures
Arranging international shipping, logistics tracking and customs clearance filing
Issuing invoices, settlement documents and trade certificates
Providing after-sales support, risk control and compliance verification
Maintaining website security and optimizing business service quality

4. Data Sharing & Disclosure

The Company will not sell, rent or lease your business and personal data to any third party for commercial purposes. Data sharing is only limited to necessary service scenarios, including:

Authorized logistics carriers, freight forwarders and customs brokers for shipment and clearance arrangement
Financial institutions for cross-border payment settlement
Regulatory authorities when required by Hong Kong, US or EU laws and official compliance inspections

All third-party service providers are bound by confidentiality obligations and data protection compliance requirements.

5. Data Storage & Protection

We adopt standardized technical and management measures to protect business data from leakage, tampering, loss and unauthorized access. All transaction data and business files are stored in encrypted and secure server systems.

Data will be retained for the period required by commercial transaction records, tax supervision and international trade compliance rules. Invalid and expired data will be regularly cleaned and destroyed in compliance with data protection regulations.

6. User Data Rights

Clients and business partners enjoy the right to access, review, correct and request deletion of their non-essential personal data in compliance with GDPR and CCPA. For data access requests, please submit official written applications via business email. The Company will respond and complete processing within a reasonable legal cycle.

7. Policy Update

Innojar Limited reserves the right to update this Privacy Policy in accordance with market policy adjustments and legal requirements. Updated clauses will take effect upon official release and apply to subsequent business cooperation.